RELX Group Business Analyst – Data Analytics in Amsterdam, Netherlands

Business Analyst – Data Analytics

Category: Product Management

Location: Amsterdam, North Holland, Netherlands

Additional Locations:

London Wall, London, United Kingdom

Elsevier is in an exciting transformation to become the leader in Information Analytics. We create content on a global scale and offering quality insights is central to the way we do business. Our clients can only make informed decisions, when those decisions are grounded in quality data and trusted information. To realize this ambition we are setting up a new department within Elsevier, a Data & Analytics Organization.

We are looking for a Business Analyst to work with one or more business units, supporting multiple assigned projects aimed at delivering IT/data solutions and services that meet Elsevier cost, quality and strategic targets. The role will predominantly focus on gathering and analyzing work group data, defining current processes and requirements, researching ''best practices,'' and identifying and documenting process improvements and functional specifications.

You will report to the Head of Business Analytics and you will be based in Amsterdam or London.

Your responsibilities

  1. Product research, specification and planning (50% of time)
  • Develop and maintain documentation of business requirements, workflows, processes, applications, tractability matrices, and data dictionaries as relevant, ensuring that the functional documentation, such as specifications and functional designs, are kept up-to-date in line with both business and corporate strategies.

  • Organize and drive requirements gathering

  • Work with Product Management in order to understand the business strategy, goals and objectives and to assist the development of a clear roadmap to enable that business unit to achieve them.

  • Ensure the Product backlog is kept up-to-date

  • Contribute to the overall Technology strategy and ensure that customer interests are fully represented.

  • Assist with research activities and advise product management and business users on new innovations and technologies within the industry.

  • To be involved in or complete scoping and requirements gathering for assigned projects.

  • Support the Head or Product and/or Product Manager in the prioritisation of bug and enhancement requests, and that business users are kept informed on progress

  • Participate in competitive analysis exercises and assist with the submission of new projects across all systems.

  • Develop, document, and deliver reporting both periodically and on an ad hoc basis.

  • Support and work with the leadership team to drive improvements such as workflow efficiencies, error reduction/elimination, cost impact, and issue resolution.

  • Work with the escalation coordinator, team leads, and managers to identify error trends and possible solutions.

  1. Ensuring high quality delivery (50% of time)
  • Work with stakeholders across the business to deliver user stories, functional specifications conceptual function models, conceptual data models, to a high quality suitable to support the development process

  • Review deliverables from development team and work with the test team to ensure that the final delivered solution was what was originally requested.

  • Ensure that the business remains fully engaged throughout the project lifecycle.

  • Help ensure relevant stakeholders at all levels of the business are aware of product developments and aware of specific product concerns with regards to projects.

  • Attend regular user forums to ensure that the product continues to deliver business benefits, and gather product enhancements that drive continuous improvement.

  • Support business users to ensure smooth transition from development activities into production by providing product knowledge during training, UAT and go live activities.

What you should bring

  • Bachelor's Degree in relevant subject area

  • ISEB qualified Business Analyst or equivalent

  • Proven track record of gathering business requirements and translating them into user stories/functional specifications

  • Proficient in documenting As-Is and To-Be processes

  • Proficiency in Microsoft Office Products (Word, Excel, PowerPoint)

  • Strong communication skills across all levels of an organisation

  • Ability to facilitate workshops

  • Strong IT research, software analysis and design skills.

  • Knowledge and prior use of UML modelling language is preferred, but not required.

  • Broad technical understanding across various methodologies (Agile, waterfall), platforms, tools and languages is preferred.

What we offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Elsevier’s benefits are very competitive and the summary below will give you an idea of what you can expect when joining Elsevier in the Netherlands.

  • Competitive salary and a 13th month

  • 27 days of leave

  • Attractive collective health care insurance package with considerable reduction rates

  • Solid Pension Plan, with a choice between a collective pension plan an individual pension plan

  • Profit share or bonus plan subject to the company annual results

  • You can participate in the convertible personnel bond scheme

  • Flexible working arrangements

  • Travel allowance for commuting

  • Reductions to several personal insurance packages due to our collective agreements

  • Free in-house sport facilities

  • Numerous training, coaching and e-learning modules for long term job opportunities and development

  • Several local and global networking communities to share best practices and knowledge

  • Various social responsibility programs, channeling knowledge and strengths to help communities around the world improve education, science, health care and protect the environment.