NuVasive, Inc. IT Desktop Support Technician in Amsterdam, Netherlands

IT Desktop Support Technician

EMEA, Netherlands, Netherlands

Minimum Level of Education Required:Bachelors Degree

Percentage of Travel:Up to 10%

Location:Netherlands

Ref#:16272

Job Description

As a Desktop Support Technician at NuVasive Netherlands, you are a key player in the smooth operation of our International operations. You will excel in fast-paced environments as you are self-motivated and independent; yet desire to work closely with internal customers and team members alike. You will have the opportunity to, and be encouraged to make significant contributions to our dynamic and growing company. Each day will offer new challenges as you tackle a variety of tasks including:

  • Install and configure Windows based workstations.

  • Support, monitor, test, and troubleshoot a variety of desktop hardware and software.

  • Installation, maintenance, and troubleshooting of mobile devices, network & server equipment, workstations, sounds systems, printers, IP Phones, projectors, and video conferencing systems.

  • Provide end user support for all Lan based applications: Exchange 2013, Office 365, SAP, MS Office 2010 - 2016, Okta, and custom mobile applications.

  • Work directly with Infrastructure & Application teams to support customers.

  • Server in an on call rotation – Afterhours and Weekend support.

  • Work with team members in a call queue to service customers.

  • Work with and support company events, quarterly & annual meetings, and vendors.

Basic Qualifications

  • 2-3 years of related work experience: consulting experience, experience working in a call center environment, or experience working in a fast paced IT environment is preferred.

· Maintain (or working towards) related certifications: A+, Network+, MSCP, etc.

  • Proficient with Microsoft Office products and thorough knowledge of Office 2010/2013.

  • Experience with a Help Desk ticketing system.

  • The employee must occasionally lift and/or move up to 50 pounds.

  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Preferred Qualifications

  • HBO niveau in Information Technology related subject

  • Prior Help Desk Knowledge

  • Experience in advanced troubleshooting

  • On boarding and Off Boarding experience

  • Service Now experience

  • Network or Systems experience: Route / Switch or Exchange / SCCM / O365

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NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

©2015 NuVasive®, Inc. Privacy at http://www.nuvasive.com/privacy-policy/ Terms and Conditions at http://www.nuvasive.com/terms-conditions/

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Nuvasive is committed to working with and providing reasonable accommodation to individuals with disabilities. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at careers@nuvasive.com.