Gracenote Rich Media, Team Lead, Europe in Amsterdam, Netherlands

Are you ready to revolutionize entertainment?

Gracenote is an entertainment data and technology provider powering the world’s top music services, automakers, cable and satellite operators, and consumer electronics companies. At its core, Gracenote helps people find, discover and connect with the entertainment they love. Daily, Gracenote processes 35 billion rows of data and is quickly becoming a world-leader in return path “big data.” Over the past 3 years, the company has grown to more than 2000 employees in 17 countries, including over 600 of the world’s top engineers with a passion for music, video, sports, and entertainment technology. Founded in 1998, Gracenote is one of America’s most iconic and respected media companies.

We are presently looking for a Team Leader, European Images, Europe.

ROLE

Directs European Rich Media operations of European market(s), organizing the work flows and overseeing performance of team members. Guide staff to overcome operational problems or address questions regarding content. Procure and ensure quality and timely delivery of European programme images.

RESPONSIBILITIES

• Oversees the organization of work flow and personnel in the most efficient manner, relative to cost, time and accuracy. • Troubleshoots queries from clients. • Collaborates closely with the technical operations staff to ensure to ensure support and feature development for all tools required by the image team. • Provides internal and external customer service outside regular business hours as part of the on-call editorial team. • Provide leadership for the European image team for day-to-day operations and customer projects in accordance with established goals and budgets. • Leads the team by: directing workflow, updating and training new team members, communicating and troubleshooting issues. • Conduct annual and non-scheduled performance appraisals to provide employees with ongoing feedback. • Drafts strategy on how to best secure and edits images for high-profile European markets and/or clients. This involvement will include communicating and establishing procedures and building relationships with broadcasters via email and telephone. • Represents Rich Media when addressing issues concerning product content and imagery policies internally or externally with clients. • Identifies trends and efficiencies and alerts staff and/or other Editorial teams as appropriate. • Actively involved in the recruitment of new staff. • Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Candidate must be fluent in English and at least one other European language. • University degree in Communications/Media-related field, or 3 years of relevant experience. • Must demonstrate excellent interpersonal, communication and analytical skills. • Must have a minimum of two years' experience in managing processes, projects or staff. • Windows proficiency is a must. • Solid leadership skills expected. • Thorough knowledge of television industry preferred.

REVENUE/BUDGETARY/STAFF RESPONSIBILITY

• Image Editors and Senior Image Editors will report into this position. • No revenue or budgetary responsibility applies to this role.

Our passion for music, TV, movies, and sports is at the heart of everything we do. But what really makes us tick is our people. From Emeryville to Sydney and Queensbury to Amsterdam, we are building the team that’s going to disrupt the digital universe. This starts by creating a workplace where all things entertainment are celebrated and innovation can come from anyone. If you are interested in being mission critical and on the leading edge of global entertainment technology then please contact us today!