Abbott Ingénieur Hotline Diagnostic Biologie Médicale - Hoofddorp (près d'Amsterdam aux Pays-Bas) (H/F) in Hoofddorp, Netherlands


Au sein de notre division Abbott Diagnostics, nous sommes en train de recruter des Ingénieurs Hotline/Remote Service agents (H/F) pour le nouveau Centre de Service à distance EMEA à Hoofddorp, près d'Amsterdam aux Pays-Bas.

Ci-dessous vous trouvez la description du poste en anglais:

The Remote Services and Support Team will provide technical remote support for our diagnostic products/instruments to our customers in (hospital) laboratories within the EMEA region.

Core responsibilities

  • act as a liaison between our clients and the ADD teams in the countries you support

  • assist clients in troubleshooting and resolving complex issues with customized implementations through phone

  • escalate issues as necessary to in-country technical service teams

  • applying clinicallaboratory and technical knowledge and ensuringongoingcustomersatisfaction

You are

  • multi-lingual (fluent in English plus additional French/ Spanish/Italian/Portuguese/German) and have clinical lab experience or a study background in Clinical Laboratory, Life Sciences, Biology or Human Biochemistry

  • available during evening, night and/or weekend shifts

  • able to act as a liaison with strong problem solving and customer service skills

  • eager to learn and able to dive deep into a new product and learn it inside out

As Top Employer, we offer excellent compensation and benefits, such as shift allowance, personal development fund, sports fund and other flexible benefits. The continuous development of our employees is stimulated and key for the success of our business.

Interested? Please let us know via or apply via our website


Customer Service



France > Rungis : Remote


Netherlands > Hoofddorp : Wegalaan 9






Not Applicable


Not Applicable

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