Curvature Sales Operations Manager in Lijnden, Netherlands
Sales Operations Manager
Lijnden, The Netherlands
Curvature Amsterdam branch is in search of a Sales Operations Manager for the European market who can help supports the company’s commitment to building lasting customer relationships and providing extraordinary service.
This is a critical role required to achieve growth in EMEA, and as such, will ensure increased focus on operational efficiency and best practices for the EMEA region.
The ideal candidate is comfortable acting as a subject matter expert with peers and executive sales leaders, is detail oriented, innovative, and able to multi-task in a fast pace sales environment.
Duties and Responsibilities:
Support the implementation and adoption of sales processes and strategic initiatives.
Analyze management information regarding sales performance and sales trends and provide insight to sales leaders.
Develop and maintain appropriate customized metrics & reports, including:
target setting, reporting, and business performance analytics (dashboards) and ad-hoc information request to sales leadership
Develop management level reports that provide benchmarking and progress against key sales goals that are consistent with International business definitions and measurement across sales regions.
Provide reporting analytics that help manage direct sales and channel performance.
Manage weekly and quarterly sales Forecast.
Drive the weekly and quarterly sales forecasting process through providing regional management
Work directly with EMEA Sales leaders on Planning and Analysis to ensure forecasting is in line with business plan
Drive the data quality initiatives as identified by sales leadership
Prepare the weekly Coaching & Cadence file through interlock with sales, consolidate transactions across teams and products and update latest deal status
Identify and implement process and reporting improvement opportunities in order to provide sales management with more relevant and timely reporting of sales metrics
Manage and monitor sales performance across all brands – Core, Services & Server & Storage.
Analysis on sales achievement, vs. budget, vs. target, vs. seller’s quota
Serve as a liaison to Finance, Marketing, IT, Legal and Product Marketing for the sales organization
Weekly administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Understand and enforce the Sales & Commission Policies of Curvature and manage disputes including, but not limited to:
Commission Splits and payments
Be liaison between Sales and Operations for issue resolution
Maintaining cursory knowledge of the company's products and services;
5+ years in a role that provides sales support, data analysis, and/ or sales finance experience in a competitive sales environment.
Excellent analytical and problem solving skills, combined with strong business judgment and ability to present and communicate analysis in a clear manner.
Ability to establish and cultivate strong internal customer focused relationships and work seamlessly within a matrix managed environment.
Proven track record of consistently meeting or exceeding assigned deliverables and timelines.
Good communication and presentation skills.
Proven analytical thinking, interpersonal, communication and presentation skills.
Stable and consistent work history.
Experience using CRM & ERP Applications (SalesForce.com & Oracle preferred) and tools for Incentive Compensation Management.
Knowledge of Sales Organizations, Quota models, Compensation plans.
Understanding of Data warehouse, Business Intelligence/data tools and technologies.
High proficiency in Excel (advanced formulas, pivots, macros, modeling).
Highly organized and process oriented.
Thrives in a fast-paced collaborative environment
Ability to handle and resolve recurring problems
Effective with time management and prioritization
Flexible attitude and ability to adapt to changing priorities
Strong organizational skills
Enjoys working on teams
Effective communication skills via face-to-face communication, email and phone
Self-starter, demonstrates initiative and commitment.
Professional Qualities and Experience:
Outspoken, cheerful, positive and self-discipline
Candidate must possess at least Bachelor’s degree in business, economics or equivalent.
Strong writing, typing and editing skills
Experience with Microsoft applications (Word, Excel, Outlook)
High level of patience, focus, and accountability
Proficient in English