ASML Group Lead Diagnostics in Veldhoven, Netherlands
Do you have the charisma to lead and empower a team of qualified professionals, to inspire these people and to push the Diagnostic Competence group to entirely new levels of operational excellence?
Do you want to positively impact the availability of ASML’s products at our customer, now and for the years to come? And do you have the communication and relation-buildings skills that can create powerful networks that will help you and your team to achieve high-reach targets? If yes, we are looking for you!
ASML delivers advanced lithographic equipment for the semiconductor industry. To minimize costly downtime of these complex machines, our chip manufacturing customers are typically supported 24/7 by ASML field service engineers. Their task is to effectively diagnose and repair equipment issues.
Your team is responsible for up to date management information and its supporting processes. It supports the Service & Manufacturing Technology department in reaching KPI’s, provides standard and ad hoc data analysis and drives for improvements.
In case ASML equipment goes out of service we consider three four phases: diagnose, access, repair and recovery.
For the diagnostic phase of the repair the service engineer will consult a knowledge base with repair procedures and diagnostic solutions that are traditionally incorporated into a set of software tools (historically on laptops, now moving to server systems).
You will coach and manage a team of experts in diagnostic processes and content. You are an experienced senior manager to lead improvement projects in the way diagnostics is defined and used both within D&E; as in the field.
You will act on operational and tactical level in management teams of the S&MT; department and drive strategic goals in line with the availability roadmaps for each of the product platforms.
You will be responsible for process analysis and initiating diagnostics optimization opportunities
You will work closely together with internal stakeholders at all levels and multiple sectors (Development & Engineering, Customer Support, Program Management, IT).
You will be responsible to have a deep understanding of our data acquisition, analytics and process to be able to translate it into efficient diagnostics way of working.
You need to have 8-10 years of relevant experience in a large international high tech company and knowledge as well as a proven track record of service organizations.
- Leadership skills, drive for results, act under high pressure
- Result oriented, convincing, pro-active and “can do” mentality
- Out of the box thinking and change management skills are essential.
- Obviously, you’ll need a strong personality that’s both flexible on some occasions and firm on others.
- Ability to get the maximum performance out of a team of diagnostics experts by applying the right kind of situational leadership for each individual: make the team work
- Excellent professional communication in English and Dutch
Context of the position
ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance.
What is working at ASML like? Check this out: https://www.youtube.com/watch?v=qXpAMguP-vQ
Our selection process includes an online Talent Exploration that gathers information about your key drivers, your personal values, motivators and career ambitions. The Talent Exploration enables both you and us to explore if there is a mutual match - not only for today, but also for your future career at ASML.
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Location: Veldhoven, Netherlands
Experience: 5-10 Experienced
Available since: 2017-05-03
Functional area: Information Technology
Background: Software Engineering, System Integration, Information Technology