IHG Assistant Front Office Manager - Crowne Plaza Amsterdam - South in Amsterdam, Netherlands
What’s your passion? Whether you’re into cycling,
reading or socializing at Crowne Plaza
Amsterdam-South we’re interested in YOU. At IHG we employ people who apply the
same amount of care and passion to their jobs as they do their hobbies – people
who put our guests at the heart of everything they do. And we’re looking for
more people like this to join our friendly and professional team.
Crowne Plaza Amsterdam-South offers each guest a
diversity of facilities. The hotel offers 207 rooms. Besides that, the hotel
has the newest bar and restaurant, hotspot of the “Zuidas”: Manhattan
Lounge-Bar and one o one restaurant .
In addition, the hotel has its own fitness centre, a club lounge and banquet
and conference facilities.
As an Assistant Front Office Manager you will:
Assist the Front
Office Manager in all aspects of their duties
availability of rooms, rooms types, accuracy of room count and rate categories
Housekeeping Department to ensure room image is maintained and the rooms
policy is adhered to
Be aware of credit
policies and procedures and liaise closely with Finance Department to ensure
that credit procedures are properly carried out
for front office and provide reports relating to that area
inter-departmental relationships to ensure seamless guest services
Assist in the
preparation of efficient work schedule for Front Office Team, arranging
holidays, taking into consideration project occupancy and forecasts and any
large group movements, especially those with early or late arrivals or
with the Front Office Manager interpret the department's budget
Provide input for
Front Office Department Meetings and deputize in cases of absence
Inter-hotel sales and in house facilities
Support the Front
Office Manager to ensure employee orientation, training and succession planning
is carried out to standard
awareness of health and safety policies and procedures and ensure all
procedures are conducted safely and within guidelines
In return we’ll give you a great financial and
benefits package including uniform, hotel discounts worldwide for you as well
as for friends & family, access to a wide variety of discount schemes and
the chance to work with a great team of people. Most importantly, we’ll give
you the room to be yourself.
At Crowne Plaza Amsterdam-South we are committed to
developing our team and managing our talent and would encourage internal as
well as external candidates to apply for any of our vacancies.
So what’s your passion? Please get in touch and tell
us how you could bring your individual skills to Crowne Plaza Amsterdam-South
We are an equal opportunities employer.
Do you have what it takes to be a leader in the
world's most global hotel company?
If so, make it happen and apply now for a career with
InterContinental Hotels Group, where a world of personal and professional
- Qualifications andrequirementsEducation:Middleor Higher Hotel school or equivalentExperience: Aminimum of two years supervisory experience in the Front Office department of ahotel with similarsize& level Requirements:Youare fluent in Dutch and EnglishGoodcommunication skillsGoalorientedLeadershipqualitiesStressresistantEyefor detailHospitableAbleto prioritizeYouare experienced in training and coaching staffOther:Knowledgeof Microsoft Office, Opera PMS is preferredTheability to communicate in another foreign language is preferredHavinga ‘Leermeester’, BHV and/or Social Hygiene certificate is preferred
Job: Front Office Management
Requisition ID: AMSAFOM03032018