IHG Assistant Front Office Manager - Crowne Plaza Amsterdam - South in Amsterdam, Netherlands

Description:

What’s your passion? Whether you’re into cycling,

reading or socializing at Crowne Plaza

Amsterdam-South we’re interested in YOU. At IHG we employ people who apply the

same amount of care and passion to their jobs as they do their hobbies – people

who put our guests at the heart of everything they do. And we’re looking for

more people like this to join our friendly and professional team.

Crowne Plaza Amsterdam-South offers each guest a

diversity of facilities. The hotel offers 207 rooms. Besides that, the hotel

has the newest bar and restaurant, hotspot of the “Zuidas”: Manhattan

Lounge-Bar and one o one restaurant .

In addition, the hotel has its own fitness centre, a club lounge and banquet

and conference facilities.

As an Assistant Front Office Manager you will:

·

Assist the Front

Office Manager in all aspects of their duties

·

Control the

availability of rooms, rooms types, accuracy of room count and rate categories

·

Liaise with

Housekeeping Department to ensure room image is maintained and the rooms

policy is adhered to

·

Be aware of credit

policies and procedures and liaise closely with Finance Department to ensure

that credit procedures are properly carried out

·

Compile statistics

for front office and provide reports relating to that area

·

Maintain

inter-departmental relationships to ensure seamless guest services

·

Assist in the

preparation of efficient work schedule for Front Office Team, arranging

holidays, taking into consideration project occupancy and forecasts and any

large group movements, especially those with early or late arrivals or

departures

·

In conjunction

with the Front Office Manager interpret the department's budget

·

Provide input for

Front Office Department Meetings and deputize in cases of absence

·

Promote

Inter-hotel sales and in house facilities

·

Support the Front

Office Manager to ensure employee orientation, training and succession planning

is carried out to standard

·

Demonstrate

awareness of health and safety policies and procedures and ensure all

procedures are conducted safely and within guidelines

In return we’ll give you a great financial and

benefits package including uniform, hotel discounts worldwide for you as well

as for friends & family, access to a wide variety of discount schemes and

the chance to work with a great team of people. Most importantly, we’ll give

you the room to be yourself.

At Crowne Plaza Amsterdam-South we are committed to

developing our team and managing our talent and would encourage internal as

well as external candidates to apply for any of our vacancies.

So what’s your passion? Please get in touch and tell

us how you could bring your individual skills to Crowne Plaza Amsterdam-South

and IHG.

We are an equal opportunities employer.

Do you have what it takes to be a leader in the

world's most global hotel company?

If so, make it happen and apply now for a career with

InterContinental Hotels Group, where a world of personal and professional

opportunities exist.

Qualifications

  • Qualifications andrequirementsEducation:Middleor Higher Hotel school or equivalentExperience: Aminimum of two years supervisory experience in the Front Office department of ahotel with similarsize& level Requirements:Youare fluent in Dutch and EnglishGoodcommunication skillsGoalorientedLeadershipqualitiesStressresistantEyefor detailHospitableAbleto prioritizeYouare experienced in training and coaching staffOther:Knowledgeof Microsoft Office, Opera PMS is preferredTheability to communicate in another foreign language is preferredHavinga ‘Leermeester’, BHV and/or Social Hygiene certificate is preferred

Job: Front Office Management

Location: Netherlands-Amsterdam

Requisition ID: AMSAFOM03032018