IBM Managing consultant retail in AMSTERDAM, Netherlands

Job Description

IBM is a world leader in IT Services and Business consultancy. IBM Global Business Services (GBS) is the world's largest consulting services organization. GBS provides clients with business transformation and industry expertise, and the ability to translate that expertise into integrated, responsive, innovative business solutions. GBS provides consulting services across multiple industries and covers the whole process chain from strategy consulting through to the construction, implementation and operation of technical and commercial solutions.

The retail industry is facing severe disruption. Ever-evolving customer expectations, advances in digital technologies, increased competition from new entrants and encroachment from other industries are all putting immense pressure on traditional, established retailers. To stay competitive, retail businesses will need to use emerging technologies such as cloud, artificial intelligence (AI), mobile and the Internet of Things (IoT) to create compelling customer experiences and drive new efficiencies, opportunities and innovations. In short, they must digitally reinvent themselves. The retail industry is a core focus industry for IBM GBS worldwide. IBM helps retailers transform through roadmap development, solutions, infrastructure, research sciences, consulting and interactive user experience.

We are looking for a senior retail consultant with deep experience in one or more of the following areas in retail: supply chain, ecommerce/online and analytics. Your new role requires the use of your consulting skills, business knowledge, and solution/software expertise to help our clients implement and use technology to improve their business results.

This position includes the following responsibilities:

  • Contribute to of and lead teams through all phases of the project lifecycle.

  • Design innovative and fit for purpose solutions by bringing the best of IBM capabilities across GBS such Interactive Experience, Analytics (including Watson), Enterprise Applications, Cloud and other solutions to bear for our clients;

  • Contribute to developing and shaping (part of) the retail agenda for our clients including defining the opportunity, creating the business case and developing the requirements to implement the strategy

  • Develop, manage and grow client relationships

You possess the combination of analytical, communication and presentation skills that are essential for a senior retail consultant. You are ambitious, enthusiastic and have a strong personality. You are able to quickly earn confidence from both clients and colleagues and you are being regarded as a reliable advisor. You want to be part of an enthusiastic and dedicated retail consulting team.

Working in and managing projects that transform and add value to our leading clients in the Benelux in a team of multinational colleagues and client staff is the right step in your career! You are willing to travel within Europe when required.

Required Technical and Professional Expertise

  • At least 4-6 years of experience in retail.

  • Extensive knowledge of and hands-on experience of omnichannel, retail and/or analytics in a retail environment

  • Excellent customer facing skills, with the ability to communicate effectively to business and technical audiences

  • Ability to create solutions from proposal through implementation and go-live

Taalvaardigheden:

  • English: Fluent

  • Dutch: Fluent

Preferred Tech and Prof Experience

Master Degree

Eligibility Requirements

EO-verklaring

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.