eBay Team Lead Inside Sales in Amsterdam, Netherlands

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Ask any Dutch internet user about their favorite Marktplaats story. Observe their excitement about the great deal they found or the interesting people they met. They have made Marktplaats the most popular site and the most downloaded app made in the Netherlands.

We are an international team (26 countries!) of passionate people who share a common interest in solving problems using software and data. We invite you to join us. This is a big responsibility; you will work on high-availability servers, improve customer experience through innovation, impact revenues and advance our team and technologies. In turn, we will work with you to grow your career in Marktplaats and eBay.

Your growth will involve our highly-performant and high-traffic systems. During peak hours, our site's per-second throughput is OVER 1000 searches (which makes us the second most-used search engine in NL), 25K images and 4GB of data; Marktplaats handles over 1 million unique visitors, 350K new advertisements and 155K transactions daily. On an average month, we get 140 million visits, which translates into 2.5 billion page views. But our users demand more, so we are constantly changing our platform to deliver the experience our customers love.

As a Team Lead you will be responsible for:

  • promoting the full portfolio of advertising solutions to Medium sized Automotive accounts. An account strategy will be built in order to drive incremental revenue growth through sales mainly by phone.

  • overseeing the performance of the inside sales team (2-3 account managers). You develop the Inside sales strategy, define the KPI’s and execute and monitor the performance of the team.

  • Coordinate marketing/ sales campaigns with our external call center.

Superior sales, marketing and presentation skills are required to achieve results.

Your Responsibilities will Include:

  • The team lead act as a co-operating foreman within the Inside sales team. Meaning managing your own set of clients and managing the inside sales team;

  • You develop a strategy, define the KPI’s and execute and monitor the performance of the team;

  • Developing account plans by actively gathering and reviewing information to identify high-level strategic opportunities;

  • Focuses on the achievement of customer satisfaction, revenue generation within existing assignments, and long-term strategic goals;

  • Prepares powerful business presentations utilizing data and insights;

  • Discussing advertising solutions with the customer; understands and promotes Marktplaats products and services meaningful to each customer’s business objectives;

  • Responsible for all client communications;

  • Ensures that client issues are dealt with in an efficient manner while maintaining excellent customer relations;

  • Responds to client's needs with a sense of urgency;

  • Maintains strong knowledge of new and existing product offerings as well as new products in the market, industry trends and new developments; understands current competitive conditions within the marketplace;

  • Excellent time and territory management skills required;

  • Ability to effectively communicate with C-Suite executive level contacts;

  • Overall strong communication and teamwork skills in order to ensure strategies are executed upon at the Rooftop level.

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com . We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster

EEO is the Law Poster Supplement

R0023980