ASML Manager Control Tower (supply Chain) in Veldhoven, Netherlands


ASML is looking for a very ambitious team lead that can build a growing Service Management team, focus on Control Tower processes. Are you capable of continuously assessing the Customer Supply Chain on risks or opportunities and deliver impact that is valuable for our customers.

Job Mission

Leading a growing team with expert analysts that can manage supply chain improvement. Set-up and improve processes to drive continuously improvements throughout the Supply Chain of ASML. Identify risks for underperformance or for opportunities to further reduce costs and align with your stakeholders. Your team is responsible for creating a weekly overview to enable visibility within our supply chain and discuss priorities together with key stakeholders in the customer value chain.

Job Description

Develop and grow team structure

Define the methodology for creating visibility in supply chain from Control Tower perspective

Highlight deviations in usage that are resulting in change of forecast; convincing the organization to take appropriate actions

Participate and lead improvement project within the service supply chain

Prepares and facilitates the service supply chain control tower processes


Relevant Master degree (e.g Industrial Engineering & Management Science, Business Administration, Supply chain or Engineering).


A tactical thinker with strong interpersonal and communication skills, decision making skills, change management skills, people management skills and project management skills

Has 5 to 10 years’ experience in supply chain planning (demand and/or supply)

Experience with data mining/data analytic techniques

Result oriented, convincing, pro-active and “can do” mentality

Personal skills

Analytical, pro-active personality taking initiative

Business sense, commercial attitude and customer-focus

Structured way of working (eye for detail)

Is able to both, speak and write, English fluently

Communicates professionally

Is flexible, has no 9 to 5 mentality

Is process oriented

Is able to do change management

Context of the position

The Customer Supply Chain Management (CSCM) department is responsible for meeting service level agreements (SLAs) with customers. System downtime costs customers up to a million USD per day so SLAs are extremely tight, with downtime waiting for parts and tools limited to as little as 20 minutes per system per week. CSCM manages such challenges in a global network with thousands of unique spare parts and delivers true customer satisfaction through differentiated and affordable logistics services. ASML’s aggressive time-to-market strategy and increasing system functionality means machines are often upgraded at the customer during their lifetime. CSCM’s highly educated workforce drives planning and execution of the logistics aspects of commercial upgrades, field change orders, machine shipments and transfers.

Other information

Supply Chain Management (SCM) is an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So, with over 550 highly educated and motivated people, SCM must proactively identify and solve potential issues by working closely together with our technical departments and customers while actively managing an extensive supplier base.

Check for more information our website

Location: Veldhoven, Netherlands

Level: Master

Experience: 5-10 Experienced

Available since: 3/26/2018

Functional area: Supply Chain Management, Planning & Logistics, Manufacturing

Background: Logistics / Supply Chain Management, Others - Non Technical

Reference: req1594