ASML OSE -Lean change agent in Veldhoven, Netherlands


The Lean deployment program within ASML Operations & Order Fulfilment is a major transformation that requires detailed co-ordination of program and change management elements, training and coaching, event planning and execution & follow up.

Job Mission

As a Lean Change Agent you will co-lead the Lean transformation within Operations & Order Fulfilment towards sustainable improvement, aiming at an overall breakthrough on customer satisfaction, quality performance and waste reduction according to the deployment roadmap. You will provide support to the line organization through planning, execution and providing follow up on the deployment activities. Co-ordinate the necessary training and coaching to employees, including leadership teams, and build internal capabilities through train-the-trainer concepts. The results of the deployment (deliverables, business impact and mindset change) are owned by the management team. As a Lean Change Agent you will respectfully challenge the status quo and act as a role model for Lean thinking.

Job Description

Key accountabilities:

Project leadership:co-designs and runs Lean transformations in specific areas: the project leader:

  • defines the overall work plan

  • coordinates the project teams through different phases

  • ensures support, provides adequate status updates

  • shares responsibility to reach the target together with line management

  • enforces prerequisites for sustainability of results

  • ensures transfer to line/process manager

Mindset changes: transform mindsets to maintain continuous improvement efforts beyond project activities and change their way of working to a Lean way of working;

Problem solving leadership: contributes to the improvement of the whole operations value stream by participating in or facilitating problem solving sessions;

Knowledge transfer: trains and coaches ASML employees, management on Lean principles and behaviors;

Continuous improvements: identifies potentials for new improvements;

Business case: evaluates financial consequences of required resources to implement Lean concepts and translates the realized improvements into positive business impact.


Bachelor/ Master degree

  • 7 yrs experience in Operations (e.g. line, engineering), has a general understanding of technical topics (through technical background or job experience).

  • Experience in a Customer Support environment is a prerequisite.

  • A passion for Continuous Improvement and exhibits a ‘there must be a better way, why don’t we try …’ mentality, can think outside the box;

  • Experience in Lean deployment or application is an absolute prerequisite; Additional relevant experience with continuous improvement methods (problem solving, six sigma) or change/ project management experience;

  • Has the potential to use a range of different influencing techniques (influencing without power);

  • Actively gives and seeks constructive feedback;

  • Crisp communicator at all levels (operational – executive);

  • Is able to listen to others issues and can work in team;

  • Can train others;

  • Delivers fact-based and well-structured messages in a range of different formats, e.g. presentation, written messages. Business English both spoken and written is required;

  • Great networking skills, able to work at multiple levels of the organization, from team members on the shop-floor to Senior Managers;

  • The ability to enthuse colleagues in Lean Thinking as a business necessity;

  • A belief in 'walking the talk' and working as a member of a team;

Personal skills
  • Analytical

  • Persuasive

  • Handling details

  • Energetic and enthusiastic

  • Can-do mentality

  • Perseverant

  • Trustworthy

Context of the position

The Lean Change Agent position is 100% dedicated to the Operations & Order Fulfilment deployment as a fulltime member of the program core team and will report directly in to the Lean Transformation leader.

Other information

ASML creates the conditions that enable you to realize your full potential. We provide state-of-the-art facilities, opportunities to develop your talents, international career opportunities, a stimulating and inspiring environment, and most of all, the commitment of a company that recognizes and rewards outstanding performance. An assessment will be part of the recruitment process.

Location: Veldhoven, Netherlands

Level: Master

Experience: 5-10 Experienced

Available since: 3/13/2018

Functional area: Supply Chain Management

Background: Logistics / Supply Chain Management

Reference: req1190