ASML Supplier Operational Excellence Manager in Veldhoven, Netherlands


Are you challenged by creating buy-in at senior and executive level at our suppliers? Would you like to deliver input for ASMLs 2020 strategy? Is change management part of you DNA? And are you experienced in building up and developing technical competences to drive Operational excellence at suppliers? Then this might be the job for you.

Job Mission

As Supplier Operational Excellence Manager you are responsible for the Quality and Operational performance of a selected number of key suppliers. You are member of a multidisciplinary team that strategically manages our key suppliers. Main focus areas are driving suppliers to a zero defect mindset, enable accelerated learning, perform process optimization and develop the supply chain to a high maturity level.

You work closely together in a multidisciplinary team to drive supplier development and drive technical process improvements, for example quality and yield improvement, process control, cycle time reduction, risk analysis and reduction.

Job Description

As a Supplier Operational Excellence Manager you will have 3 focus area’s; Operational Accountability, Supplier Development and Cross Functional Teamwork.

Operational Accountability

Responsible for the Operational Excellence Performance of suppliers and their n-tier suppliers

KPIs you drive are : # Dead on Arrivals, # complaints & deviations & Material Parts Quality score

Monitor, review and drive supplier quality performance, taking the holistic view from incidents to long term structural improvements

Carry-out analysis of quality issues and drive technical solutions needed during material availability escalations

Supplier development

Drive supplier development on operational excellence topics

Optimize manufacturing processes at suppliers

Contribute to ASML sourcing strategy towards 2020 Future Mode Of Operations

Cross Functional Teamwork

Build-up and develop technical competences within ASML to drive and support operational excellence at suppliers

Work with ASML stakeholders to shape our future supply chain and lock-in Quality requirements early in our development cycle

Drive process improvements at suppliers; actively participating in improvement projects at suppliers (cycle time reduction, cost of goods reduction)

Coaching of team members in hard and soft skills


Masters degree in electrical, mechanical, chemical, optical or industrial engineering.


5 to 10 years relevant work experience in similar roles at different companies

Experience in High tech, low volume industries is a pre

Experienced in supplier management , quality improvement & operational excellence in manufacturing environment

Experience in leading quality improvement projects across the supply chain

Lean 6S experience (e.g. DMAIC, SPC, FMEA, 8D), Black Belt certification preferred

Personal skills

Excellent stakeholder management and relationship building skills

Conceptual thinker on strategic level


Pragmatic and result driven

Convincing / negotiation skills

Communication skills

Context of the position

Supplier Network Management (SNM), a department of Supply Chain Management (SCM), represents ASML’s logistics and quality interface to its supply base and is responsible for material availability for ASML’s factories. In today’s complex multi-tier supply chains, this is only possible by creating full transparency in the chains and flexibility at suppliers. SNM manages over 100 chains up to seven tiers deep, addressing potential bottlenecks and supply risks before they impact our customers. It must handle the increased complexity of ASML’s systems while reducing cost of ownership for customers. To do this, the SL supply chain- and logistics engineers work with suppliers to continuously reduce cycle time for components, modules and assemblies, increasing supply chain flexibility and customer value. SNM also monitors suppliers’ quality, flexibility, cycle time reductions, move rate compliance and on-time delivery reliability, driving supplier development in all areas to ensure ASML’s supply keeps pace with technological developments and can adapt to changing market conditions.

Other information

Supply Chain Management (SCM) is an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So, with over 500 highly educated and motivated people, SCM must proactively identify and solve potential issues by working closely together with our technical departments and customers while actively managing an extensive supplier base.

Recruiter: Ilse de Graaf

Location: Veldhoven, Netherlands

Level: Master

Experience: 5-10 Experienced

Available since: 3/19/2018

Functional area: Supply Chain Management, Planning & Logistics, Quality

Background: Logistics / Supply Chain Management, Other- Technical

Reference: req838