Hitachi Data Systems Master Solutions Consultant - 022968 in Netherlands

Title: Master Solutions Consultant Location: Netherlands

Hitachi Vantara combines technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Come join our team and our employee-focused culture, and help drive our customers’ data to meaningful customer outcomes.

Introduction

The role of the Technical Expert for Data Intelligence will be to focus on executing on the charter of the territory to help the field sales and pre-sales teams to:

  • Deliver technical solutions the drive more business, while making it;

  • Simpler to create, propose and deliver complex solutions, which should;

  • Shorten the overall sales cycle;

  • This way our sales engagements and final delivered solution will improve customer satisfaction

  • Because the field sales and pre-sales teams will have access to technical authoritative resources that ensure;

  • That our solutions are ready for the market and of;

  • The highest quality, this will also help to drive;

  • Improved self-sufficiency of the field sales and pre-sales teams.

Job Purpose

  • Maintain industry leading level of deep technical expertise in Hitachi Vantara Data Intelligence solutions.

  • Support the building of proposals and technical solution design for complex deals.

  • Transfer technical knowledge to field pre-sales solutions consultants.

  • Maintain and develop technical expertise on Hitachi Vantara Data Intelligence solutions.

  • Participate and contribute to the subject matter expert community.

Responsibilities

  • Maintain industry leading level of deep technical expertise in Hitachi Vantara Data Intelligence solutions

  • Provide Solutions and Technology leadership for the Hitachi Vantara product and services portfolio for Hitachi Vantara Data Intelligence solutions.

  • Build and maintain relationships with the EMEA, Corporate and Geo teams participating in early information exchange and other workshops to maintain knowledge on current Hitachi solutions.

  • Study industry papers, media articles, analyst reports and other Hitachi Vantara Data Intelligence solution publications to maintain up to date knowledge on competitive offerings, how they are positioned and how Hitachi Vantara can best compete.

Support the building of proposals and technical solution design for complex deals.

  • Help the country and regional teams to identify opportunities.

  • Work with country and regional pre-sales solution consultants and sales teams to understand customer requirements in complex environments and key proposals

  • Develop, publish and promote Hitachi Vantara best practices.

  • Develop, test and support complex demos and proof of concepts.

  • Provide guidance on appropriate Hitachi Vantara and Partner services required to build a full solution.

  • Help the country and region teams to identify architectural and commercial risks.

Transfer technical knowledge to field pre-sales solution consultants.

  • During deal and proposal support, ensure that technical and commercial risks are identified and explained to country and regional pre-sales teams.

  • Identify common knowledge gaps and build appropriate education for Hitachi Vantara and Partner pre-sales teams either as WebEx or Face to Face road shows.

  • After attending new product or master class workshop training, build technical update material to educate field pre-sales on updates and best practices.

  • Develop and integrate field pre-sales knowledge across entire hardware, software and services as it relates to Hitachi Vantara Data Intelligence solutions.

  • Implement and maintain processes that enables the field to collect customer requirements, design system architectures and create quotes for Hitachi Vantara Data Intelligence solutions

  • Develop and maintain solution and technology best practices, checklists and other appropriate material that support these processes.

    Maintain and develop technical expertise on Hitachi Vantara Data Intelligence solutions.

  • Build and Maintain deep technical understanding of the Hitachi Vantara product and services portfolio for Hitachi Vantara Data Intelligence solutions.

  • Study industry papers, media articles, analyst reports and other Hitachi Vantara Data Intelligence solution publications to maintain up to date knowledge on competitive offerings, how they are positioned and how Hitachi Vantara can best compete.

  • Work with Global Solution Experts and Solutions Lead to provide input to the Hitachi Vantara Academy to develop and improve education.

Participate and contribute to the subject matter expert community.

  • Participate in regular communication including telephone and web conferences and face to face meetings.

  • Contribute to knowledge groups on Hitachi Vantara Data Intelligence solutions within the Hitachi Vantara internal knowledge management databases

  • Support the Hitachi Vantara Data Intelligence solutions section within the external Hitachi Vantara community portal.

  • Provide input to build guides and develop best practices.

Experience Required

A minimum of 10 years’ experience in the IT Industry focussed on in-depth, hands-on pre-sales technical support for Hitachi Vantara Data Intelligence solutions.

Experience with architecting, implementing and running Object Storage solutions, for example, Amazon S3, Microsoft Azure, Google Cloud Storage, OpenStack Swift, Hitachi Content Platform, Dell-EMC ECS, IBM COS, Ceph, Cloudian, Scality, etc. and their protocols, general REST, S3, Swift etc. is required.

Additionally, experience in these areas would be valuable:

  • Integrating applications with Object Storage, for example, ECM systems, but also home-grown applications

  • Application design for the use of Object Storage.

  • Previous experience in coding against Object Storage, using modern programming languages.

  • Good working knowledge of operating systems, databases and application environments.

Competencies

This role requires a comprehensive set of influence and accountability based skills to effectively ensure the timely and costly delivery of Hitachi Vantara solution; key competencies include:

  • Strong leadership, influencing, communication and interpersonal skills.

  • Ability to quickly comprehend complex solution designs in order to streamline the underlying installation processes for rapid deployment.

  • Ability to collaborate and communicate effectively with enterprise architects, application specialists, engineers, developers, product management and executive level stakeholders in order to establish a framework for each opportunity or engagement.

  • Strong technical knowledge and understanding of Hitachi Vantara Storage Platforms and Software solutions and how they interact with applications.

  • Well-organized and adaptable clear thinker with a tolerance for ambiguity and demanding teams

  • Willingness to accept responsibility and take ownership when necessary to keep projects and policies on track.

  • Innovative, actively looking for solutions to problems, a catalyst for change.

  • Able to demonstrate technical credibility with customers and partners

  • Confident and self-reliant, but able to work as a team member, demonstrating clear commitment to team objectives.

  • Travel

This role will from time to time require travel across the Hitachi Vantara Northern EMEA Territory, approximately 50%.